Custom Agent pricing

Notion credits are used to run Custom Agents and are available as an add-on for Business and Enterprise plans. How many credits a Custom Agent uses depends on the task. Simple tasks use fewer credits, while more complex, multi-step workflows use more.

Notion credits are shared across your workspace and reset each month, so unused credits don’t roll over. Admins can buy and manage credits from the Notion credits dashboard, with additional options available through your account team.

There are no changes to Business or Enterprise plan pricing. Existing AI features like Notion Agent, AI Meeting Notes, and Enterprise Search remain included at no extra cost. Notion credits are available as an add-on to Business and Enterprise plans and are billed alongside your existing subscription.

Custom Agents are free to use on Business and Enterprise plans, including Business trials. During this time, teams can explore how Custom Agents fit into their workflows, and admins can track their team's patterns in the Notion credits dashboard to understand usage and estimate future credit needs.

Admins (Business and Enterprise plans) can manage who can create Custom Agents and disable Agents anytime to guide controlled rollouts.

Starting May 4, 2026, admins can purchase Notion credits. Custom Agents will start using Notion credits when they run.

If you manage billing in-product, you can buy credits directly through the Notion credits dashboard in preset tiers, ranging from hundreds to thousands. If you work with an account team, reach out to them to explore credit options.

Custom Agents run on schedules or triggers and use Notion credits based on the work needed to complete each task. This can include reading information, searching across tools, reasoning through next steps, chatting with the agent, and creating or updating content. In general, the more work an agent does, the more credits it uses.

The amount of Notion credits used depends on these key factors:

• How much information a Custom Agent works with: Reading longer pages, searching more content, or scanning larger databases generally uses more credits.

• Connected tools: Each tool a Custom Agent interacts with adds steps, which can increase credit usage.

• How many steps are involved: More complex, multi-step workflows use more credits than simple tasks.

• How often a Custom Agent runs: Custom Agents that run on a schedule or are triggered frequently will use more credits over time.

• Model choice: More advanced models use more credits because they handle more complex reasoning. For most use cases, we recommend Auto, which lets Notion choose the best model for each task.

After each run, admins can see exact usage in the Notion credits dashboard.

Here’s an example that shows why two Custom Agents with similar goals may use different amounts of Notion credits:

Use the examples below to get a general sense of potential costs, but keep in mind your actual Custom Agent provides the most accurate estimate of your expected Notion credit needs.

The examples* below show Custom Agents that run approximately 45-90 times per 1,000 Notion credits, based on their tasks. Your usage may be higher or lower depending on how your Custom Agent is set up.

• What it does: Answers company policy questions in Slack

• What it typically works with:

  • Searches Notion policy databases

  • Writes a short response

  • Posts the answer in Slack

  • Creates a task for follow-up if the question can’t be answered

• What it does: Routes feature requests or bugs to the right engineering team

• What it typically works with:

  • Reads messages from connected Slack channel

  • Searches team database and identifies the correct team

  • Creates a task with a few properties like owner, priority, and category

  • Sends a notification

• What it does: Creates a weekly leadership update on progress and risks

• What it typically works with:

  • Reviews your team’s meeting notes

  • Searches project database from the past week

  • Identifies key updates and blockers

  • Writes a structured update in Notion

*These examples are based on internal data as of March 18, 2026 and are provided as a general reference. Actual Notion credit usage may vary depending on your setup, including how much information a Custom Agent works with and the tools it uses.*

Admins can view Notion credit usage by agent in their dashboard.

Admins on Business and Enterprise plans can monitor usage in the Notion credits dashboard. The dashboard helps admins track Custom Agent usage and Notion credit spend across their workspace.

Starting May 4, 2026, admins can purchase Notion credits to keep Custom Agents running.

• If you manage billing in-product: You can purchase pre-set amounts that range from hundreds to thousands of credits based on your team's needs. Custom Agents will automatically pause if credits are insufficient at your next monthly service date.

• If you work with an account team: Your Notion account team is here to help you plan and purchase Notion credits, including exploring additional credit options based on your company's needs.

• If you upgrade your Enterprise plan, which includes Annual Notion Credits, in the middle of your billing interval: You'll get a prorated credit for the unused prepaid Annual Notion Credits equal to the lesser of (a) the dollar amount of Annual Notion Credits remaining unused, or (b) the Annual Notion Credit fees prorated for the time remaining in the subscription term. Notion Credits have no cash value. Any credit applies toward the new upgraded plan.

Every Custom Agent is different. Credit usage is impacted by a few factors you can adjust.

1. Run frequency: Make every run count.

2. Context size: Be intentional about what your agent references.

3. Steps and reasoning: Make every tool call count.

4. Model selection: Let Notion choose for you or customize based on your needs.

5. Credit limits: Admins and Agent owners can set credit limits for individual Custom Agents. When an agent reaches a credit limit, it will automatically pause for all users who have access. This prevents further credit usage until the limit is adjusted, or the month resets.

Getting these right helps your agent run efficiently, delivers better results, and keeps costs predictable.

Monthly credit limits give workspace admins and agent owners a straightforward way to set guardrails on agent spending without needing to monitor usage in real time.

If a Custom Agent reaches a credit limit, it will automatically pause for all users who have access. This prevents further credit usage until the limit is adjusted, or the month resets. Admins and agent owners can set, adjust, or remove credit limits at any time.

To set a credit limit: Go to the Custom Agent's Settings → Credits → Monthly limit.

Credit limits are set per agent, and everyone's usage of a shared agent counts toward the same credit limit.

Admins have extra controls to help manage Agent runs and keep credit usage efficient across the workspace.

For Business and Enterprise admins:

• Turn off Custom Agents or set credit limits at any time to prevent unnecessary runs

• Control who can create agents by allowing everyone, workspace owners only, or selected members

For Enterprise admins:

• Review AI analytics regularly to track activity trends and understand where credits are being used

• Plan credits proactively by working with your account team to explore flexible options as your needs grow