Custom Agent pricing

Notion credits are used to run Custom Agents and are available as an add-on for Business and Enterprise plans. How many credits a Custom Agent uses depends on the task. Simple tasks use fewer credits, while more complex, multi-step workflows use more.

Admins can purchase monthly Notion credits that are shared across a workspace and reset every month. Unused credits don’t roll over. Additional credit options are available through our sales team.

Now until 3 May 2026:

Custom Agents are free to use on Business and Enterprise plans, including Business trials. During this time, teams can explore how Custom Agents fit into their workflows, and admins can track their team’s patterns in the Notion credits dashboard to understand usage and estimate future credit needs.

Admins can manage who can create Custom Agents (Enterprise plan only) and disable agents anytime (Business and Enterprise plans) to guide controlled rollouts.

Starting 4 May 2026:

Custom Agents will start using Notion credits when they run. You can use the Notion credits dashboard to:

• Track usage in real time: See how many credits your workspace has used and projected spend through your monthly reset date.

• View agent-level insights: See which agents are using the most credits.

• Disable agents: stop agents that are burning through credits and fine-tune the Custom Agents with the owner until you’re ready to resume.

• Adjust frequency or scope: run agents less often or narrow what they can access to reduce credit usage.

Admins can purchase Notion credits starting 4 May 2026, either in-product or through their account team.

Custom Agents run on a schedule or triggers, and use Notion credits based on the work required to complete the task. This can include reading information, searching across tools, reasoning through next steps and creating or updating content. The more work a Custom Agent does, the more Notion credits it uses.

The amount of Notion credits used depends on these key factors:

• How much information a Custom Agent works with: reading longer pages, searching more content or scanning larger databases generally uses more credits.

• Connected tools: each tool a Custom Agent interacts with adds steps, which can increase credit usage.

• How many steps are involved: more complex, multi-step workflows use more credits than simple tasks.

• How often a Custom Agent runs: Custom Agents that run on a schedule or are triggered frequently will use more credits over time.

• Model choice: more advanced models use more credits because they handle more complex reasoning. For most use cases, we recommend Auto, which lets Notion choose the best model for each task.

After each run, admins can see exact usage in the Notion credits dashboard.

Here’s an example that shows why two Custom Agents with similar goals may use different amounts of Notion credits:

Use the examples below to get a general sense of potential costs, but keep in mind your actual Custom Agent provides the most accurate estimate of your expected Notion credit needs.

The examples below show Custom Agents that run approximately 30–60 times per 1,000 Notion credits, based on their tasks. Your usage may be higher or lower depending on how your Custom Agent is set up.

• What it does: answers company policy questions in Slack

• What it typically works with:

  • Searches Notion policy databases

  • Writes a short response

  • Posts the answer in Slack

  • Creates a task for follow-up if the question can’t be answered

• What it does: routes feature requests or bugs to the right engineering team

• What it typically works with:

  • Reads messages from connected Slack channel

  • Searches team database and identifies the correct team

  • Creates a task with a few properties like owner, priority and category

  • Sends a notification

• What it does: creates a weekly leadership update on progress and risks

• What it typically works with:

  • Reviews your team’s meeting notes

  • Searches project database from the past week

  • Identifies key updates and blockers

  • Writes a structured update in Notion

Admins on Business and Enterprise plans can monitor usage in the Notion credits dashboard. The dashboard helps admins track Custom Agent usage and Notion credit spend across their workspace.

Admins can track Notion credit usage in real-time using the Notion credits dashboard. Starting 24 Feb 2026, while Custom Agents are free to use, admins can track Custom Agent usage and estimated credit needs to plan ahead.

Starting 4 May 2026, admins can purchase Notion credits to keep Custom Agents running.

• If you manage billing in-product: you can purchase pre-set amounts that range from hundreds to thousands of credits based on your team’s needs. Custom Agents will automatically pause if credits are insufficient at your next monthly service date.

• If you work with an account team: your Notion account team is here to help you plan and purchase Notion credits, including exploring additional credit options based on your company’s needs.

Admins can manage how Notion credits are used across their workspace in a few ways: