Customer Journey templates

Understand and enhance your customer experience with Notion's customer journey templates. Our templates that cover every stage of the customer journey, so you can easily track, analyze, and optimize every aspect of your customers' experiences in order to increase engagement and loyalty.

94 Templates
A template preview for Simple contact form
A template preview for Customer Journey Map Marketing Funnel
A template preview for Customer Journey Map
A template preview for Customer Success ROI Measurement Framework
A template preview for Customer Success Executive Presentation Framework
A template preview for Customers Pro: CRM for Sales Management
A template preview for My Store Pro: E-commerce Business Management
A template preview for User Journey Map
A template preview for Customer journey mapping
A template preview for Customer Registration PDF Generator
A template preview for Customer Registration Expense Tracker
A template preview for 🚦Customer Ticketing & Support
A template preview for Customer Journey Delight Map
A template preview for Call to Action Customer Journey Map Marketing
A template preview for Customer Loyalty Strategy Canvas
A template preview for Support Satisfaction Survey Form
A template preview for IT Service Ticket Form
A template preview for Callback Form
A template preview for Webinar Registration Form
A template preview for One Page Customer Journey Map
A template preview for Ideal Customer Profile Mindset Map
A template preview for Course Registration Form
A template preview for Hotel Booking Tracker
A template preview for Appointment Tracker

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FAQs

Does Notion support project templates for different industries?

Yes, Notion offers project templates for various industries, from software and marketing to construction and education. Each template can be customized to fit industry-specific workflows while maintaining core project management principles.

Do Notion project management tools allow custom workflow creation?

Yes. Notion's composable approach lets you create custom workflows tailored to your team's needs, combining different views and properties that can evolve as your projects change.

What does "composable project management" mean?

It's the idea of building your system from modular parts that can be reconfigured as needs change. Your project management tool, built by you, for you.

Is Notion good for project management?

Yes. Teams use Notion to manage plans, tasks, timelines, docs, and status updates in one place. Because templates are composable, you can tailor workflows (Agile, Waterfall, hybrid) without duct‑taping multiple tools together. Competitors offer templates too, but Notion's linked databases keep everything connected.

What project management templates should I start with?

Start with a project plan, timeline (Gantt), WBS, RACI, and a weekly status report. These together cover the four fundamentals of any project: scope, schedule, ownership, and communication.

Can I manage Agile projects in Notion?

Yes. Use a backlog and sprint board (Kanban), plus a timeline for capacity planning. Add retrospectives and a change log to complete the loop.

How do Notion templates compare to spreadsheets or docs?

Templates in spreadsheets are quick, but they're usually static. Notion templates create databases you can relate, filter, and visualize (board, timeline, calendar), with the flexibility to adapt as projects grow. Notion lets you bring docs, tasks, and wiki together in one space. No more SaaS sprawl!

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