Notion 3.3: Custom Agents

Big news today: Custom Agents are finally here! And they’re pretty different from other AI tools you’ve tried.

First, they’re completely autonomous (no manual prompting). Just give them a job, set a trigger or schedule, and they’ll get it done, 24/7. Your agents can automate task triaging, internal Q&A, daily standups and status reports, and even get you to inbox zero.

Second, they’re designed for teams. Create and share them together. Control all their permissions, just like a real teammate. And integrate them with the tools your teams already use (Slack, Figma, and more!).

Finally, Custom Agents are super easy to create. Spin one up and let it work while you sleep! Here are a few examples on what they can do:

Instead of answering the same questions in Slack manually, over and over again, you can now give your Custom Agent access to the right sources (Notion, Slack, Mail, Calendar, MCP integrations) so agents can answer those questions autonomously. We’ve seen tons of examples with great names like Onboarding Eddie, IT Hero, and Sales Detective.

Ben Levick leads Ops and Internal AI at Ramp and has built lots of Custom Agents. “Our agents answer dozens of nuanced product and enablement questions every day with a high success rate. Teams that used to monitor those channels now just audit responses and feed improvements back into the Custom Agent.” Watch Ben’s full story →

Instead of triaging across multiple systems, Custom Agents can capture incoming requests, turn them into tasks, and route them to the right owner, so nothing slips and the team stays focused.

Remote’s IT Ops Manager, James Lawley, saved the team 20 hours per week. “We replaced an overgrown system with Custom Agents that triage with >95% accuracy and resolve 25%+ of tickets autonomously, all while keeping Slack and Notion in sync.”

Watch Simon’s demo of our “all product feedback” agent (it handles bugs + tickets end-to-end). Or meet Scruff, the agent that saved our security team 6+ hours a week.

No more manually writing updates that take hours. An agent can automate your daily standups, weekly sprint recaps, or monthly OKR reports. Give it the right context across your tools, and it will make sense of it all.

Morgane Palomares, VP of Marketing at Braintrust, says Custom Agents get her to faster decisions. “One competitive agent posts daily updates, and our customer reference agent sends a weekly summary of top new logos to me and the CEO. Each update saves me 20 minutes a day.”

Our early testers made over 21,000 Custom Agents, and we have 2,800 agents working around the clock at Notion. Just describe what you want in plain language, and Notion AI builds your agent for you. Adjust your triggers, instructions, and sources, and even pick the AI model you want to use. We also have agent templates for the most common workflows!

Custom Agents have been a massive unlock for Brian Emerick, a Technical Program Manager at Vercel. “It’s a great way to spin up something quickly and elegantly without over-cooking a custom solution.”

Custom Agents work across your daily tools too! Connect to Slack, Notion Mail, Notion Calendar, and tools like Linear, Figma, and HubSpot via MCP.

Triage your inbox and draft email responses with the Email assistant. Find time across multiple participants with the Team scheduler. Or connect FigJam and Notion to turn boards into docs and docs into diagrams.

Trusting AI with real workflows can feel like a leap. So we built Custom Agents to be safe and transparent by design. You’ve got full control over their access and can disable them any time. Every run is logged, so changes are visible and reversible. Business and Enterprise admins can control who can create Agents. Learn more →

Custom Agents work at a scale that wasn’t possible before—an unlimited bench of teammates, running 24/7. Notion credits give teams the flexibility to match that to their needs.

Custom Agents are free to try through May 3, 2026, so your team has time to explore and see what works for you. Starting May 4, 2026, they’ll use Notion credits, available as an add-on for Business and Enterprise plans. Admins can buy as many or as few as your team needs. Learn more about AI credits →

• “Our team is starting to move 100% away from managing work themselves in a @NotionHQ

  database and moving to only chatting with Notion Agents.” –@bran_don_gell, COO at Every

• ”Soon, there will probably be more agents running at Vercel than people. We have a Slack-mentionable agent that grades and rewrites drafts intended for the CEO, using our Chief of Staff’s guidance on how to communicate with them.” –Brian Emerick, Technical PM at Vercel

• “I've built 15 agents in the past week… It’s been incredible.” –@MattSilver, Co-founder at Cargado

• “I spent quite a bit of time combing through Slack channels and reading through all materials to make sure I’m up to date on things. With Custom Agents, a summary automatically pushes to me.” –Willie Yao, Head of Engineering at Clay

• “We’ve had access to Custom Agents for a couple of weeks, and they’ve become viral across the company. Business software is changing rapidly, and Notion is out front.” –@samlambert, CEO at Planetscale

• “The new Notion Custom Agents are impressive. This will be the way a lot of the world builds their first agent.” -@DBredvick, GTM Engineering at Vercel

• “I’m ready to Venmo you money. I’m stoked about this.” –Head of Product

It’s just the beginning for Custom Agents. Try them, share them, and let us know your feedback!

Cheers,

Ivan

P.S. Learn more about building Custom Agents from the new Academy course and our playlist of top Custom Agent examples!