Monitor Slack and route feedback to the right engineering team
Route product feedback from Slack to the correct engineering team, automatically. This Custom Agent monitors a Slack channel for bugs and feature requests, cross-posts to the relevant team's channel, and files new tickets. It uses a routing rules page as its memory, starting blank and updating itself based on input over time.
Route product feedback from Slack to the correct engineering team, automatically. This Custom Agent monitors a Slack channel for bugs and feature requests, cross-posts to the relevant team's channel, and files new tickets. It uses a routing rules page as its memory, starting blank and updating itself based on input over time.
Key benefits:
Automatically route feedback to the right team in Slack
Self-improving routing rules
Fix bugs faster by getting information to the right team, quickly
Perfect for: engineering teams, product teams, support teams, and anyone triaging feedback in Slack
