The operating model as a product: building for change in the age of AI
Architects of Change Episode 3
AI is accelerating how fast work gets done but many organisations still treat transformation as a one-time project rather than something they design, test and iterate on. In this episode of Architects of Change, Tore Fjaertoft joins Laura Gregg to share how he helps enterprises like IKEA, Volvo Cars and Spotify treat their operating model as a product: something with real users, a roadmap and continuous feedback loops. Drawing on 20+ years designing how organisations actually work, Tore unpacks why the "perfect" one-time transformation never lands and what to do instead.
다루는 내용
- Treat your operating model as a product - and why iterating on it continuously beats chasing a one-time "perfect" transformation.
- A practical method for prototyping change: the three-phase approach of deep discovery, a draft playbook and a live prototype tested with a real team.
- Why AI raises the urgency for a fast, adaptable operating model - not the other way around.
발표자
- Laura GreggHead of EMEA Commercial Sales, Notion
- Tore FjaertoftStrategy Director, Above
