Inside the Research: What Changes When Agents Do the Busywork

AI investment is growing, but usage alone doesn’t tell us whether it’s improving how work gets done.

Join Notion for an inside look at new research examining what happens when Custom Agents take on context-heavy work. We’ll share findings from a controlled study of 218 participants, including the impact on task success, speed, confidence, and satisfaction.⁠⁠ Go behind the data to understand where agents created value, where they fell short, and what the results mean for teams moving from AI experimentation to measurable impact.