IT helper

Automated IT help desk that triages issues and creates support tickets.

Triages incoming requests
Creates tasks or action items
Responds to Slack mentions

About this agent

This agent provides first-line IT support by responding to employee questions via Slack or @mentions in Notion. It searches your knowledge base and FAQs to diagnose common technical issues, guides users through troubleshooting steps, and automatically creates tracked tickets for issues requiring escalation. Perfect for streamlining IT support workflows and reducing response times for your team.