IT helper

Automated IT help desk that triages issues and creates support tickets.

들어오는 요청을 분류합니다.
작업 또는 액션 아이템을 생성합니다.
Slack 멘션에 응답합니다.

이 에이전트 정보

This agent provides first-line IT support by responding to employee questions via Slack or @mentions in Notion. It searches your knowledge base and FAQs to diagnose common technical issues, guides users through troubleshooting steps, and automatically creates tracked tickets for issues requiring escalation. Perfect for streamlining IT support workflows and reducing response times for your team.