1-Click Service Desk by Hipporello
정보
Hipporello’s 1-Click Service Desk allows you to collect customer and internal requests through 📋 forms and ✉️ emails that automatically create Notion tasks. Once these tasks are created, you can communicate directly with the requester within Notion.
The 1-Click Service Desk helps manage these requests via 🌐 client portal, 📋 forms, ✉️ email integrations, and 🤖 automations. It automatically converts your emails and form submissions into Notion tasks, streamlining your workflow. The forms can be customized using an intuitive drag-and-drop form builder, and they can either be embedded on your website or listed on the user portal.
This tool facilitates direct, 🔄 two-way communication with employees, clients, consultants, and potential leads. All interactions occur within Notion through comments and automated email notifications, ensuring seamless communication without the need to switch platforms. The client portal also supports cohesive 🎨 branding, 🔒 access control, and additional features.
기능
- 콘텐츠 읽기, 삽입 및 업데이트이 연결과 공유된 페이지, 데이터베이스, 블록을 읽기, 삽입 및 업데이트 수 있습니다.
- 댓글 읽기 및 추가접근할 수 있는 페이지와 블록에 댓글을 읽기 및 추가 수 있습니다.
- 워크스페이스 사용자 보기이메일 주소를 포함한 워크스페이스 멤버와 게스트에 대한 기본 프로필 상세정보를 읽습니다.
사용 방법
Follow the steps below to install the service desk:
- Click Add to Notion
- Authorize Hipporello to access your Notion database
Once installation is complete, you will be directed to Hipporello’s Admin panel, where you can:
- Create/edit forms,
- Add knowledge base articles,
- Make customizations,
- And link emails.
You can visit your User Portal using the links on the Admin panel. Fill out a form and submit a test entry to see how a new database item is created from form fills.
Visit our website [https://www.hipporello.com](https://www.hipporello.com/lp/service-desk-for-notion) for more information and book a live demo to see how it works.