About
Intercom is a customer service platform, and its MCP server gives Notion AI access to your conversations, contacts, companies, and Help Center articles. Ask Notion AI to search and read customer conversations, look up contacts and companies, or read, create, and update Help Center articles without leaving Notion.
How to use
With Notion Agent
- Select Get connection on this page.
- Sign in with your Intercom account and approve access.
- Ask Notion AI to use Intercom by name.
Try asking:
- "Find Intercom conversations about billing from this week"
- "Look up the contact [email protected] in Intercom"
- "Create a Help Center article in Intercom from this doc"
With Custom Agents
- Open your agent's Settings → Tools & Access and select Add connection.
- Choose Intercom, sign in, and pick the tools the agent can use.
- Select Connect. Each agent has its own connection.
MCP connections are available on Business and Enterprise plans, on web and desktop.
