Step 1Get instant, trustworthy answers
A Custom Agent searches the sources you connect, responds with supporting links, and says when the available information is incomplete or conflicting.
Build a Q&A system that gets smarter over time
Just add it to a Slack channel, and watch it give trustworthy answers, and suggest updates to your knowledge base.
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Fix outdated knowledge before it spreads
Private AI chats can repeat bad information without oversight. Keep answers, sources, and corrections visible so your company knowledge continually improves.
Step 2Capture missing knowledge
When someone adds new or corrected information, the agent flags the gap instead of letting the update disappear in a Slack thread.
Step 3Improve the wiki with human review
A knowledge owner reviews the proposed change and decides what belongs in the source of truth.
Give your experts their time back.
Every team gets repetitive questions. Build a specialized agent for each one.
#product-support
Specs move. Roadmaps shift. The answer keeps up.
#ops-org
Spend time improving the process, not responding to Slacks.
#new-hires
Free People teams from answering questions about benefits and access—or “Where’s the printer?”
#IT-help
Fix real problems instead of replaying the same VPN answer.
#marketing-team
Always on-brand without having to be always online.
#compete-hub
Let’s be real, battlecards are mostly useless.
Watch this step-by-step masterclass from Baseten
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I did not dream of becoming a content-management person when I was growing up. Many of us ache to do higher-order work, solve bigger problems, and work on real strategic challenges. Automating knowledge management and retrieval makes that a reality.
Bradford JordanHead of Enablement and Productivity, Baseten
Build your own self-improving system.
Get step-by-step instructions and prompts you can copy/paste.