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Git-Zen: Zendesk Connector

Sync Zendesk tickets to Notion database pages and project docs.
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Sync Zendesk tickets to Notion database pages and project docs.

About

Git-Zen for Notion connects Zendesk to wherever your team documents work. A product decisions database, a bug tracker, or a support knowledge base.

Support agents create a Notion page directly from a ticket, with properties, assignee, and due date set at creation time, and every update flows back automatically.

What we do:

- Create a Notion page from Zendesk, in any database, with properties, assignee, and due date set at creation time.

- Two-way comment sync: Notion page comments appear in Zendesk, and ticket comments post back to Notion.

- Link as many Notion pages as needed to a single ticket.

- Reference a Zendesk ticket from any Notion page comment...It links back to the ticket automatically!

- Role-based permissions control which agents can create or modify Notion pages.

Git-Zen acts on behalf of your connected Notion workspace, so agents don't each need their own Notion seat. All sync state is written to a private custom field on the ticket. Nothing about your Notion content is stored on our servers beyond what's needed to keep the two systems in sync.

Fitur

  • Membaca, menyisipkan, dan memperbarui kontenDapat membaca, menyisipkan, dan memperbarui halaman, database, dan blok yang dibagikan dengan koneksi ini.
  • Membaca dan menambahkan komentarDapat membaca dan menambahkan komentar pada halaman dan blok yang dapat diaksesnya.
  • Lihat pengguna ruang kerjaMembaca detail profil dasar tentang anggota dan tamu ruang kerja, termasuk alamat email mereka.

How to use

1. Install Git-Zen for Notion from the Zendesk Marketplace

2. Open any Zendesk ticket. The Git-Zen sidebar appears automatically.

3. Click Connect Notion and authorize Git-Zen to access your workspace via OAuth.

4. Pick the Notion database you want new pages created in by default (you can link to any database per-ticket later).

5. Start linking: create a new page straight from the ticket, or paste in an existing page's link to attach it.

That's it! 0 engineers required, and no per-agent Notion seat needed.

Details

Made by
Category
  • Automasi
  • Pengalaman pelanggan
  • Kolaborasi
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All third party trademarks (including logos and icons) referenced herein are the property of their respective owners. Unless specifically designated as Made by Notion, connections are not supported or maintained by Notion. The third party products or services that connections connect to are Non-Notion Applications (as defined in Notion’s Master Subscription Agreement or Personal Terms of Use, as applicable). By enabling any connection or otherwise using the Notion Connection Gallery, you agree to Notion’s Connection Gallery Terms.