IT helper

Automated IT help desk that triages issues and creates support tickets.

ממיין בקשות נכנסות לפי סדר עדיפות
יוצר משימות או פעולות לביצוע
מגיב לאזכורים ב-Slack

מידע על הסוכן הזה

This agent provides first-line IT support by responding to employee questions via Slack or @mentions in Notion. It searches your knowledge base and FAQs to diagnose common technical issues, guides users through troubleshooting steps, and automatically creates tracked tickets for issues requiring escalation. Perfect for streamlining IT support workflows and reducing response times for your team.