Streamline your support process with this simple, effective Notion template. Perfect for freelancers, agencies, internal teams, or anyone who wants to do case management in one place.

• Shareable Support Form – Collect tickets from clients or colleagues (no Notion account needed)

• Central Ticket Database – View, filter, and manage all submissions in one spot

• Status & Priority Tracking – Keep tickets organised by progress and urgency

• Assignee & Due Dates – Assign tasks and set deadlines for faster resolution

• Quick Reply Templates – Speed up responses with reusable messages

• Client support or feedback collection

• Internal IT or operations requests

• Bug reports or feature requests

• Task intake forms for teams

No more lost messages or scattered requests — this form keeps everything organised and actionable.