I help startups build beautiful, scalable systems in Notion that keep customers at the heart of everything they do.

Laura Miller

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This checklist helps your Customer Success Manager (CSM) ensure every renewal is handled proactively, strategically, and with no surprises. It’s meant to be duplicated and customized for each account approaching renewal.

Renewal Readiness Checklist

Scale your customer success operation with seven professional-grade templates that cover the entire customer lifecycle—from acquisition and onboarding to retention and expansion. Built for teams ready to move beyond basics.

Customer Success Professional Suite

A full Notion-based Customer Success workspace with interconnected databases, prebuilt templates, and video walkthroughs — ready to customize and scale with your team.

The Ultimate Workspace for Customer Success

Stop losing momentum after onboarding. This Notion tracker gives CS teams and Account Managers a centralized system to manage the entire customer lifecycle—from adoption through renewal—with built-in views for renewals planning and account health monitoring.

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