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重置觀念

hc: troubleshooting articles
在本文內

如果您發現您的 Notion 卡在一個空白屏幕上，有時這句老話是正確的：嘗試重新啟動它！繼續閱讀以了解如何在瀏覽器、桌面應用程序或移動設備中重置 Notion 應用程序。

Check our status page and X for live updates on any known issues.

Resetting Notion may help resolve issues like content not displaying correctly.

Note:

  • Resetting your app or browser will log you out of any active Notion accounts. Make sure you have your login information handy so you can sign back in after resetting!

  • Not seeing your menu bar? On Windows, you may have to press alt to see it appear.

Reset Notion for desktop

To reset Notion for desktop:

  1. Select View in your device’s menu bar → Force reload.

  2. Select Help in your menu bar → Troubleshooting → Reset & Erase All Local Data.

  3. Close Notion, then:

    • On Mac: Open Finder, then select Go → Go To Folder in your menu bar. Enter /Users/<USERNAME>/Library/Application Support, then delete Notion.

    • On Windows: In File Explorer, go to C:\Users\<USERNAME>\AppData\Roaming, then delete Notion.

Reset Notion for web

Chrome and Microsoft Edge

  1. Open Developer Tools using cmd + option + i for Mac, or ctrl + shift + i for Windows.

  2. With Developer Tools open, right click the refresh button in your browser.

  3. Select Empty Cache and Hard Reload.

  4. In Developer Tools, go to Application and expand the Cookies on the left hand side.

  5. Right click on the Notion link and select Clear.

Safari

  1. Open the Safari menu in your system menu bar, and select Preferences.

  2. In the Privacy section, select Manage Website Data.

  3. Find and select Notion, then select Remove All.

Firefox

To the left of the URL, select 🔒 → Clear Cookies and Site Data → Remove.

Reset Notion for mobile

To reset Notion for mobile, simply delete the app from your device and reinstall it. Don’t worry about losing your Notion data — it’s synced to your account!

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